Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
Understanding computers and cognition
Understanding computers and cognition
Relevance: communication and cognition
Relevance: communication and cognition
ACM Transactions on Computer Systems (TOCS)
Intelligent information-sharing systems
Communications of the ACM
Action based model of information system
Information Systems
Semistructured messages are surprisingly useful for computer-supported coordination
ACM Transactions on Information Systems (TOIS)
A knowledge-based message management system
ACM Transactions on Information Systems (TOIS)
Two views of information modeling
Information and Management
Providing effective decision support: modeling users and their requirements
Decision Support Systems
A foundation for the study of group decision support systems
Management Science
Cooperating knowledge-based assistants for the office
ACM Transactions on Information Systems (TOIS)
Computer systems and the design of organizational interaction
ACM Transactions on Information Systems (TOIS)
A logic model for electronic contracting
Decision Support Systems
Deontic reasoning in bureaucratic systems
Proceedings of the Twenty-First Annual Hawaii International Conference on Decision Support and Knowledge Based Systems Track
International contracting: a formal language approach
Proceedings of the Twenty-First Annual Hawaii International Conference on Applications Track
BYTE
Information technologies for the 1990s: an organizational impact perspective
Communications of the ACM
On representation schemes for promising electronically
Decision Support Systems
Meaning and speech acts: principles of language use (vol. 1)
Meaning and speech acts: principles of language use (vol. 1)
Information retrieval and the philosophy of language
The Computer Journal - Special issue on information retrieval
Message management systems: concepts, motivations, and strategic effects
Journal of Management Information Systems
A semantics approach for KQML—a general purpose communication language for software agents
CIKM '94 Proceedings of the third international conference on Information and knowledge management
KQML as an agent communication language
CIKM '94 Proceedings of the third international conference on Information and knowledge management
Saying and doing: uses of formal languages in the conduct of business
Saying and doing: uses of formal languages in the conduct of business
Message management systems at work: prototypes for business communication
WITS '92 Selected papers of the workshop on Information technologies and systems
EDIFACT for business computers: has it succeeded?
StandardView
Evaluated receipts and settlement at Bell Atlantic
Communications of the ACM
EDI success in small and medium-sized enterprises: a field study
Journal of Organizational Computing and Electronic Commerce
EDI: Total Management Guide
From EDI to Electronic Commerce: A Business Initiative
From EDI to Electronic Commerce: A Business Initiative
Electronic Data Interchange
Proceedings of the Workshop at NIST on Electronic Commerce, Current Research Issues and Applications
Proceedings of the Workshop at NIST on Electronic Commerce, Current Research Issues and Applications
Machine-Negotiated, Ontology-Based EDI (Electronic Data Interchange)
Proceedings of the Workshop at NIST on Electronic Commerce, Current Research Issues and Applications
Toward a New Type of Language for Electronic Commerce
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 4: Organizational Systems and Technology
Candid -- a logical calculus for describing financial contracts
Candid -- a logical calculus for describing financial contracts
Speech Acts in Electronic Communication With Special Reference to KQML and ANSI X12
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track—Internet and the Digital Economy - Volume 4
An XML framework for agent-based E-commerce
Communications of the ACM
Quiet calls: talking silently on mobile phones
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Some thoughts on agent trust and delegation
Proceedings of the fifth international conference on Autonomous agents
Proceedings of the 8th international conference on Artificial intelligence and law
Cross-organizational workflow integration using contracts
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Computational aspects of the FLBC framework
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Automated generation of electronic procedures: procedure constraint grammars
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Extracting ontological concepts for tendering conceptual structures
Data & Knowledge Engineering
A note on getting started with FLBC: towards a user guide for FLBC
ACM SIGGROUP Bulletin
Re-engineering Approach to Build Domain Ontologies
WI '01 Proceedings of the First Asia-Pacific Conference on Web Intelligence: Research and Development
Workflow-and agent-based cognitive flow management for distributed team cooperation
Information and Management
On original generation of structure in legal documents
ICAIL '03 Proceedings of the 9th international conference on Artificial intelligence and law
ACM SIGecom Exchanges
Formal aspects of electronic commerce: research issues and challenges
International Journal of Electronic Commerce - Special issue: Systems for computer-mediated digital commerce
Formal language for business communication: sketch of a basic theory
International Journal of Electronic Commerce - Special issue: Formal aspects of digital commerce
International Journal of Electronic Commerce - Special issue: Formal aspects of digital commerce
Distributed electronic trade scenarios: representation, design, prototyping
International Journal of Electronic Commerce - Special issue: Formal aspects of digital commerce
On Lean Messaging with Unfolding and Unwrapping for Electronic Commerce
International Journal of Electronic Commerce
KQML and FLBC: Contrasting Agent Communication Languages
International Journal of Electronic Commerce
Supporting the Diversity of B2B E-Contracting Processes
International Journal of Electronic Commerce
Complex open-system design by quasi-agents: process-oriented modeling in agent-based systems
ACM SIGSOFT Software Engineering Notes
International Journal of Web Engineering and Technology
Coordinating web-service enabled business transactions with contracts
CAiSE'03 Proceedings of the 15th international conference on Advanced information systems engineering
Pro-active monitoring of electronic contracts
CAiSE'03 Proceedings of the 15th international conference on Advanced information systems engineering
EC-Web'05 Proceedings of the 6th international conference on E-Commerce and Web Technologies
B2B protocol construction as a basis for integration architecture configuration
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
A pattern-knowledge base supported establishment of inter-organizational business processes
OTM'06 Proceedings of the 2006 international conference on On the Move to Meaningful Internet Systems: AWeSOMe, CAMS, COMINF, IS, KSinBIT, MIOS-CIAO, MONET - Volume Part I
Speech acts with institutional effects in agent societies
DEON'06 Proceedings of the 8th international conference on Deontic Logic and Artificial Normative Systems
On the normative aspect of signalling conventions
DEON'06 Proceedings of the 8th international conference on Deontic Logic and Artificial Normative Systems
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Electronic messaging, whether in an office environment or for electronic commerce, is normally carried out in natural language, even when supported by information systems. For a variety of reasons, it would be useful if electronic messaging systems could have semantic access to, that is, access to the meanings and contents of, the messages they process. Given that natural language understanding is not a practicable alternative, there remain three approaches to delivering systems with semantic access: electronic data interchange (EDI), tagged messages, and the development of a formal language for business communication (FLBC). We favor the latter approach. In this article we compare and contrast these three approaches, present a theoretical basis for an FLBC (using speech act theory), and describe a prototype implementation.