Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Reflective conversation with materials
Bringing design to software
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Model-Based Design and Evaluation of Interactive Applications
Model-Based Design and Evaluation of Interactive Applications
A method of Semiotic engineering for the online help systems construction
Proceedings of the Latin American conference on Human-computer interaction
The semiotic inspection method
IHC '06 Proceedings of VII Brazilian symposium on Human factors in computing systems
The intellectual challenge of CSCW: the gap between social requirements and technical feasibility
Human-Computer Interaction
Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems
Avaliação da manas na identificação de problemas de impacto social: um estudo de caso
Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems
MoLIC designer: towards computational support to hci design with MoLIC
Proceedings of the 1st ACM SIGCHI symposium on Engineering interactive computing systems
Identifying potential social impact of collaborative systems at design time
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Semiotic Engineering Methods for Scientific Research in HCI
Semiotic Engineering Methods for Scientific Research in HCI
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The Semiotic Engineering theory of Human-Computer Interaction defines epistemic tools as those that allow the designer to reflect about the problem space and available solutions when designing an interactive system. Thus, Semiotic Engineering points out to the importance of offering designers such tools. In this context, Manas was proposed as an epistemic tool that can support designers' of collaborative systems in identifying and reflecting (at design time) about potential social impacts the system may have on a group of users. In this paper we present the first evaluation of Manas' use at design time. The results of this evaluation illustrate how Manas can support designers reflection about the system's social impact on user, and its contribution. It also indicates the costs involved in learning and using the proposed model.