Orienteering in an information landscape: how information seekers get from here to there
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Finding and reminding: file organization from the desktop
ACM SIGCHI Bulletin
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Keystroke level analysis of email message organization
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
How do people organize their desks?: Implications for the design of office information systems
ACM Transactions on Information Systems (TOIS)
Contact management: identifying contacts to support long-term communication
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
An Empirical Analysis of Web Page Revisitation
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 5 - Volume 5
Stuff I've seen: a system for personal information retrieval and re-use
Proceedings of the 26th annual international ACM SIGIR conference on Research and development in informaion retrieval
The perfect search engine is not enough: a study of orienteering behavior in directed search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Feature selection, L1 vs. L2 regularization, and rotational invariance
ICML '04 Proceedings of the twenty-first international conference on Machine learning
Information search and re-access strategies of experienced web users
WWW '05 Proceedings of the 14th international conference on World Wide Web
Fast, flexible filtering with phlat
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Investigating behavioral variability in web search
Proceedings of the 16th international conference on World Wide Web
Towards task-based personal information management evaluations
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Information re-retrieval: repeat queries in Yahoo's logs
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Improved search engines and navigation preference in personal information management
ACM Transactions on Information Systems (TOIS)
Exploring memory in email refinding
ACM Transactions on Information Systems (TOIS)
Large scale query log analysis of re-finding
Proceedings of the third ACM international conference on Web search and data mining
What makes re-finding information difficult? a study of email re-finding
ECIR'11 Proceedings of the 33rd European conference on Advances in information retrieval
Using physical-social interactions to support information re-finding
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Exploring query patterns in email search
ECIR'12 Proceedings of the 34th European conference on Advances in Information Retrieval
Leyline: provenance-based search using a graphical sketchpad
Proceedings of the Symposium on Human-Computer Interaction and Information Retrieval
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
On cognition, emotion, and interaction aspects of search tasks with different search intentions
Proceedings of the 22nd international conference on World Wide Web
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In this paper we present a longitudinal, naturalistic study of email behavior (n=47) and describe our efforts at isolating re-finding behavior in the logs through various qualitative and quantitative analyses. The presented work underlines the methodological challenges faced with this kind of research, but demonstrates that it is possible to isolate re-finding behavior from email interaction logs with reasonable accuracy. Using the approaches developed we uncover interesting aspects of email re-finding behavior that have so far been impossible to study, such as how various features of email-clients are used in re-finding and the difficulties people encounter when using these. We explain how our findings could influence the design of email-clients and outline our thoughts on how future, more in depth analyses, can build on the work presented here to achieve a fuller understanding of email behavior and the support that people need.