Finding and reminding: file organization from the desktop
ACM SIGCHI Bulletin
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Informing the design of an information management system with iterative fieldwork
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
How do people organize their desks?: Implications for the design of office information systems
ACM Transactions on Information Systems (TOIS)
Stuff I've seen: a system for personal information retrieval and re-use
Proceedings of the 26th annual international ACM SIGIR conference on Research and development in informaion retrieval
The user-subjective approach to personal information management systems
Journal of the American Society for Information Science and Technology
The perfect search engine is not enough: a study of orienteering behavior in directed search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social and temporal structures in everyday collaboration
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ContactMap: Organizing communication in a social desktop
ACM Transactions on Computer-Human Interaction (TOCHI)
Communication mapping: understanding anyone's social network in 60 minutes
Proceedings of the 2007 conference on Designing for User eXperiences
Using social metadata in email triage: lessons from the field
Proceedings of the 2007 conference on Human interface: Part II
Groups without tears: mining social topologies from email
Proceedings of the 16th international conference on Intelligent user interfaces
Understanding re-finding behavior in naturalistic email interaction logs
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Keeping Found Things Found: The Study and Practice of Personal Information Management: The Study and Practice of Personal Information Management
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A dominant way in which we organize our world is through social interactions. Much research has made use of social context as a way to support information storage and re-finding. However, they tend to focus only on the virtual side of sociality, and downplay the role of physicality in social interaction. In our research, we investigate how a person's physical-social interactions, in the form of co-presence, can be employed to support digital information management. We designed and implemented a system based on this concept and evaluated it in three two-month long case studies. Our system associates digital information used in social situations with co-present individuals through the use of automatic or manual tagging. Our findings showed that although the three participants varied greatly in their information filing and information use strategies, they all accessed digital information using people or groups of people, thereby supporting our initial premise. However, we found that the need to use digital information during social interactions arises only when there is a shared focus in the form of, for example, a large display, or when there is a social purpose for the information, for instance to share it with other meeting members at a later time. Our observations suggest the need for further research and innovation in technology affordances for real-time information use in physical-social interactions.