Designing visual analytics systems for organizational environments

Authors:
Xiaoyu Wang;Eric Bier;Thomas Butkiewicz;William Ribarsky;Wenwen Dou
Affiliations:
Charlotte Visualization Center;Palo Alto Research Center;University of New Hampshire;Charlotte Visualization Center;Charlotte Visualization Center
Venue:
Proceedings of the 2011 Visual Information Communication - International Symposium
Year:
2011

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Abstract

We present research focused on designing visual analytics (VA) systems for workers in organizational environments. We focus on business analysts and asset managers, who work collaboratively to analyze information and make decisions. Through extensive investigations in two organizational environments, we found that these users struggle with managing and analyzing information from multiple perspectives. Their current tools lack support for aggregating, organizing, and sharing such information. To address their needs, we characterized their analytic workflows, extracted specific key knowledge actions for each task commonly found in these workflows, and designed and evaluated two visual analytics systems that support and encapsulate these knowledge actions. We provide design guidelines that should be used when designing visual analytics systems, and illustrate their effectiveness with two systems built by following them.