A Survey of Information Requirements Analysis Techniques
ACM Computing Surveys (CSUR)
Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research
ACM Computing Surveys (CSUR)
Prototyping interactive information systems
Communications of the ACM
Power, politics, and MIS implementation
Communications of the ACM
Information systems and organizational change
Communications of the ACM
The stage hypothesis and the s-curve: some contradictory evidence
Communications of the ACM
Going beyond 'misfit' as a reason for ERP package customisation
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Information and Organization
International Journal of Information Management: The Journal for Information Professionals
Some fallacies in information systems development
International Journal of Information Management: The Journal for Information Professionals
Timing Strategies for Feasibility Studies in Information Systems Development
Information Resources Management Journal
Information Resources Management Journal
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Developing computer-based information systems is usually conceived as a rational process, intended to achieve identifiable and agreed upon goals. From this perspective, certain elements in the system development process are believed to enhance its effectiveness. For example, handoffs between one project phase and another, feasibility studies conducted prior to development work, and the use of project teams and steering committees are recommended in most texts as activities instrumental to effective system design. Recently, the political view of organizations has assumed greater stature in organization theory. This perspective interprets organizational events not only from the rational standpoint, but also in terms of negotiation and conflicting goals. From the political perspective, elements of the system design process can be interpreted as rituals which enable actors to remain overtly rational while negotiating to achieve private interests. This paper seeks to understand those rituals and to reveal their function in the systems design process.