Quality is in the eye of the beholder: meeting users' requirements for Internet quality of service
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
User-perceived quality of service in wireless data networks
Personal and Ubiquitous Computing
Designing and Engineering Time: The Psychology of Time Perception in Software
Designing and Engineering Time: The Psychology of Time Perception in Software
Web QoE Evaluation in Multi-agent Networks: Validation of ITU-T G.1030
ICAS '09 Proceedings of the 2009 Fifth International Conference on Autonomic and Autonomous Systems
On dominant characteristics of residential broadband internet traffic
Proceedings of the 9th ACM SIGCOMM conference on Internet measurement conference
Mobile Networks and Applications
A Hybrid Method for Quality Evaluation in the Context of Use for Mobile (3D) Television
Multimedia Tools and Applications
A fixed-point model for QoE-based charging
Proceedings of the 2013 ACM SIGCOMM workshop on Future human-centric multimedia networking
From packets to people: quality of experience as a new measurement challenge
DataTraffic Monitoring and Analysis
| Hi-index | 0.00 |
This paper presents our findings from a mobile broadband QoE field trial conducted in the city of Vienna, Austria. Using their own laptops in everyday contexts, participants regularly assessed the quality of their mobile broadband connection (tasks: web surfing, file downloads) which in the background was manipulated via traffic shaping throughout a period of three weeks. We discuss our study setup and observations of field trial participant behavior (rating patterns, times, contexts, etc.) as well as the results and lessons learned from correlating end user QoE ratings with measurements performed at client and network level. In addition, we compare our results with those from similar lab experiments, showing that the two evaluation contexts (lab, field) cannot be used interchangeably due to deviant QoE rating behavior of participants.