Vienna surfing: assessing mobile broadband quality in the field
Proceedings of the first ACM SIGCOMM workshop on Measurements up the stack
Field study of a waiting-time filler delivery system
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
The memory effect and its implications on web QoE modeling
Proceedings of the 23rd International Teletraffic Congress
Economics of quality of experience
Telecommunication Economics
QoE-aware optimization of multimedia flow scheduling
Computer Communications
From packets to people: quality of experience as a new measurement challenge
DataTraffic Monitoring and Analysis
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User's requirements have become a key factor for any Quality of Service (QoS) management model to succeed. The advent and rise of new broadband services and network architectures (Triple-Play-Services, NGN…) depends on the ability of providers to achieve user's expectations in these scenarios. For that reason, the overall end user's perception (Quality of Experience – QoE) must be audited, on a regular basis, to address changing user's needs. This paper presents a general system developed to evaluate QoE on IP networks. The system architecture is designed to be capable of emulating multi agent networks and dynamically changing conditions. In addition, the results of a Web browsing QoE experiment, laid out within this emulation system, are described. The experiment was conducted on the basis of ITU-T Recommendation G.1030, and aimed to update the perceptual model, provided in this Recommendation, to today’s user requirements and technical improvements.