exploiting information technologies to design more effective organizations
Managers, micros and mainframes: integrating systems for end-users
A foundation for the study of group decision support systems
Management Science
Lost in space? Cognitive fit and cognitive load in 3D virtual environments
Computers in Human Behavior
Information Resources Management Journal
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This preliminary study was conducted to learn about the consequences of computer support for teams working on unstructured, high-level conceptual software design problems in face-to-face group settings. A networked workstation technology and electronic blackboard technology were contrasted with their conventional counterparts. Twenty-one software designers, assigned to three teams, performed team tasks that involved generating ideas and reaching consensus. Positive effects on the thoroughness of information exchange and quality of team performance were found in the meetings in which electronic blackboard technology was available. The networked workstations provided mixed results. Significant team differences were found in performance and interaction measures. The results and their implications are discussed in terms of the necessary future developments and nature of future research in computer-based meeting support technology.