The innovator's dilemma: when new technologies cause great firms to fail
The innovator's dilemma: when new technologies cause great firms to fail
Business Data Communications and Networking
Business Data Communications and Networking
Making the Cisco Connection: The Story Behind the Real Internet Superpower
Making the Cisco Connection: The Story Behind the Real Internet Superpower
Platform Leadership
Information Rules: A Strategic Guide to the Network Economy
Information Rules: A Strategic Guide to the Network Economy
Two-level model of customer retention in the US mobile telecommunications service market
Telecommunications Policy
Decision support systems unfrastructure: The root problems of the management of changing IT
Decision Support Systems
With or without you: The countervailing forces and effects of process standardization
Electronic Commerce Research and Applications
Information Systems Research
Diffusion dynamics of open source software: An agent-based computational economics (ACE) approach
Decision Support Systems
Editor's comments: perspectives on time
MIS Quarterly
International Journal of Business Information Systems
What Motivates Firms to Contribute to Consortium-Based E-Business Standardization?
Journal of Management Information Systems
Switching Costs, Network Effects, and Competition in the European Mobile Telecommunications Industry
Information Systems Research
Research Note---Online Users' Switching Costs: Their Nature and Formation
Information Systems Research
Influences on standards adoption in de facto standardization
Information Technology and Management - Special issue on New Theories and Methods for Technology Adoption Research
Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy
Information Systems Research
Information Systems Research
A characteristics framework for Semantic Information Systems Standards
Information Systems and e-Business Management
Drivers of Organizational Participation in XML-based Industry Standardization Efforts
International Journal of Enterprise Information Systems
International Journal of Knowledge Management
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This paper examines the potential social costs of standardization, including possible vendor reactions to standards and their impacts on the adoption of new technology and long-term market structure. Specifically, we study how vendors might react to standards in the market for routers and switches, two of the most important pieces of networking hardware for the information systems infrastructure of modern firms. Using data from over 22,000 establishments surveyed by Harte Hanks Market Intelligence, we provide evidence that vendors are able to maintain high switching costs in the market for routers and switches despite the presence of open standards in the industry. Several vendor actions are discussed in this paper, including manipulating horizontal compatibility between comparable rival products and vertical compatibility between complementary products, maintaining a broader product line, creating product suites, and targeting specific market segments. Our results further suggest that the presence of switching costs can lead to inefficient adoption of new information technology and that vendors may be able to influence the speed of new information technology adoption.