Usability inspection methods
The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications (Human Factors and Ergonomics Series)
A strategic framework for website evaluation based on a review of the literature from 1995-2006
Information and Management
Quality and potential for adoption of usability evaluation methods: an empirical study on mile
Journal of Web Engineering
Exploring the usability of web portals: A Croatian case study
International Journal of Information Management: The Journal for Information Professionals
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Web portals are a special breed of web sites, providing a large and diverse user population with a blend of information, services and facilities. Due to the lack of heuristics for the design and evaluation of general portals, we have conducted an experimental work to create research instrument for expert inspections. A set of 36 equally-levelled guidelines was developed to measure the hypothetical usability categories which reflect the four most distinctive elements of the contemporary web design process. The Portal Guidelines for expert inspections prove valuable to both novice inspectors and HCI experts, but further research will be required to validate the findings of this study.