A systemic framework for the field of information systems
ACM SIGMIS Database
The qualitative interview in IS research: Examining the craft
Information and Organization
The Myths of E-Government: Looking Beyond the Assumptions of a New and Better Government
The Information Society
Semantic interoperability in eGovernment initiatives
Computer Standards & Interfaces
Key Issues in EA-Implementation: Case Study of Two Finnish Government Agencies
CEC '09 Proceedings of the 2009 IEEE Conference on Commerce and Enterprise Computing
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
Information systems in the public sector: The e-Government enactment framework
The Journal of Strategic Information Systems
Ten years of e-government: the 'end of history' and new beginning
EGOV'10 Proceedings of the 9th IFIP WG 8.5 international conference on Electronic government
Information management in law enforcement: The case of police intelligence strategy implementation
International Journal of Information Management: The Journal for Information Professionals
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In recent years the development of eGovernment has increasingly gone from service provision to striving for an interoperable public sector, with Enterprise Architectures being an increasingly popular approach. However, a central issue is the coordination of work, due to differing perceptions among involved actors. This paper provides a deepened understanding of this by addressing the question of how differing interpretations of interoperability benefits affect the coordination in the early stages of implementing a public sector Enterprise Architecture. As a case-study, the interoperability efforts in Swedish eHealth are examined by interviews with key-actors. The theoretical framework is a maturity model with five levels of interoperability issues and benefits. The findings highlight the need to clarify decision-making roles, ambiguities concerning jurisdictions between authorities and that differing perceptions of IT-infrastructure is connected to overall goals. The paper also suggests a re-conceptualization of eGovernment maturity by moving away from sequential models.