The Delphi method as a research tool: an example, design considerations and applications
Information and Management
Procurement strategies for information systems
Journal of Management Information Systems - Special section: Strategic and competitive information systems
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IEEE Transactions on Software Engineering
EGOV '08 Proceedings of the 7th international conference on Electronic Government
A qualitative oriented study about IT procurement processes: comparison of 4 European countries
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Information Asymmetry in Information Systems Consulting: Toward a Theory of Relationship Constraints
Journal of Management Information Systems
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EGOV'06 Proceedings of the 5th international conference on Electronic Government
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International Journal of Information Management: The Journal for Information Professionals
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Public procurement of information systems (IS) and IS services provides several challenges to the stakeholders involved in the procurement processes. This paper reports initial results from a Delphi study, which involved 46 experienced procurement managers, chief information officers, and vendor representatives in the Norwegian public sector. The participants identified altogether 98 challenges related to IS procurement, divided further into 13 categories: requirements specification, change management, cooperation among stakeholders, competence, competition, contracting, intermunicipal cooperation, governmental management, procurement process, rules and regulations, technology and infrastructure, vendors, and IT governance. The results contribute by supporting a few previous findings from conceptual and case-based studies, and by suggesting additional issues which deserve both further research and managerial and governmental attention. As such, the results provide altogether a rich overview of the IS procurement challenges in the Norwegian public context.