interactions
At Home with Ubiquitous Computing: Seven Challenges
UbiComp '01 Proceedings of the 3rd international conference on Ubiquitous Computing
Yesterday’s tomorrows: notes on ubiquitous computing’s dominant vision
Personal and Ubiquitous Computing
Designs on dignity: perceptions of technology among the homeless
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Digital Divide Complacency: Misconceptions and Dangers
The Information Society
Proceedings of the 11th international conference on Ubiquitous computing
Survival needs and social inclusion: technology use among the homeless
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Intermediated technology use in developing communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Creative cameraphone use in rural developing regions
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
The power of play: design lessons for increasing the lifespan of outdated computers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding Jugaad: ICTD and the tensions of appropriation, innovation and utility
Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2
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This paper attempts to re-imagine ubiquitous computing and technologies for populations in resource-poor, digitally unstable, and diversely literate environments. Extending UbiComp's frame of reference to include any ICT with a ubiquitous presence, we articulate how technologies are adopted, accessed, used, and diffused in three urban slums of India. We showcase important local practices surrounding technology diffusion and their widespread implications for entrenching ICT use through sharing, learning, training, renewing, and extending use and access. We do this by discussing three main processes at the intersection of technology consumption, resource constraints, and cultural production specific to low-income communities in India: Cutting Chai or sharing technology ownership and maintenance to cut costs, Jugaad or workarounds in the face of resource constraints, and Here Pheri or gray market activity that subvert legal business processes. We also suggest a few design principles to provoke new kinds of inquiry and practice in the design and implementation of UbiComp for a global community.