Understanding Jugaad: ICTD and the tensions of appropriation, innovation and utility

  • Authors:
  • Nimmi Rangaswamy;Melissa Densmore

  • Affiliations:
  • Indian Institute of Technology, ODF, Yeddumailaram, Medak;Microsoft Research, Vigyan

  • Venue:
  • Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2
  • Year:
  • 2013

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Abstract

This paper seeks to bring scrutiny to 'Jugaad' as concept of user driven innovation in the context of ICTD research. We collate and organize a variety of definitions denoting adoption and innovation of technology in constrained eco systems. We attempt to bring a nuanced understanding of contextual processes supporting or hindering use adoption and innovation of ICTs by probing the multi-meanings of Jugaad as ground-up processes of technology adoption