Why use screen captures?: an experience report

  • Authors:
  • Katherine Haramundanis

  • Affiliations:
  • Hewlett-Packard Company, Westford, MA, USA

  • Venue:
  • Proceedings of the 29th ACM international conference on Design of communication
  • Year:
  • 2011

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Abstract

Why do users want or need screen captures in documents? Is there a different need for screen captures if the document is accessed by the user as an online pdf or as online help? Are there ways to improve the user experience with high quality screen captures? Is there a benefit to using screen captures? Are there things to avoid when using screen captures? This paper addresses these questions and provides some examples of the use of screen captures.