Recommender systems in e-commerce
Proceedings of the 1st ACM conference on Electronic commerce
Sardine: dynamic seller strategies in an auction marketplace
Proceedings of the 2nd ACM conference on Electronic commerce
Bilateral Negotiation for Agent-Mediated Electronic Commerce
Agent-Mediated Electronic Commerce III, Current Issues in Agent-Based Electronic Commerce Systems (includes revised papers from AMEC 2000 Workshop)
On Constraint-Based Reasoning in e-Negotiation Agents
Agent-Mediated Electronic Commerce III, Current Issues in Agent-Based Electronic Commerce Systems (includes revised papers from AMEC 2000 Workshop)
Optimistic and Disjunctive Agent Design Problems
ATAL '00 Proceedings of the 7th International Workshop on Intelligent Agents VII. Agent Theories Architectures and Languages
An Adaptive Bilateral Negotiation Model for E-Commerce Settings
CEC '05 Proceedings of the Seventh IEEE International Conference on E-Commerce Technology
Provably bounded-optimal agents
Journal of Artificial Intelligence Research
Antecedents of trust in online auctions
Electronic Commerce Research and Applications
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A number of research efforts were devoted to deploying agent technology applications in the field of Agent-Mediated Electronic Commerce. On the one hand, there are applications that simplify electronic transactions such as intelligent search engines and browsers, learning agents, recommender agent systems and agents that share knowledge. Thanks to the development and availability of agent software, e-commerce can use more than only telecommunications and online data processing. On the other hand, there are applications that include negotiation as part of their core activities such as the information systems field with negotiation support systems; multi-agent systems field with searching, trading and negotiation agents; and market design field with electronic auctions. Although negotiation is an important business activity, it has not been studied extensively either in traditional business or in ecommerce context. This paper introduces the idea of developing an agent with negotiation capabilities applied to the Latin American market, where both the technological gap and an inappropriate approach to motivate electronic transactions are important factors. We address these issues by presenting a negotiation strategy that allows the interaction between an intelligent agent and consumers with Latin American idiosyncrasy.