Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Understanding online purchase intentions: contributions from technology and trust perspectives
European Journal of Information Systems
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
What drives mobile commerce? An empirical evaluation of the revised technology acceptance model
Information and Management
Information Systems Research
International Journal of Electronic Commerce
Understanding Web-based learning continuance intention: The role of subjective task value
Information and Management
In Justice We Trust: Predicting User Acceptance of E-Customer Services
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
User acceptance of hedonic information systems
MIS Quarterly
Negotiation in electronic commerce: a study in the Latin-American market
KES'11 Proceedings of the 15th international conference on Knowledge-based and intelligent information and engineering systems - Volume Part II
On the formulation of competitive negotiations in Web applications: The Latin-American market case
Expert Systems with Applications: An International Journal
Which is more important in Internet shopping, perceived price or trust?
Electronic Commerce Research and Applications
How does background music tempo work for online shopping?
Electronic Commerce Research and Applications
Computers in Human Behavior
WISM'12 Proceedings of the 2012 international conference on Web Information Systems and Mining
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Customer loyalty or repeat purchasing is critical to the online auction sellers' survival and success. Previous research has established that online repeat purchase intentions are the product of buyer assessments of trust in the online seller. Previous research has also affirmed the importance of justice perceptions in engendering trust. These perspectives, however, have been examined independently by IS and management researchers. By integrating these two perspectives, a richer understanding of buyers' underlying beliefs and subsequent repeat purchase intentions can be gained. In the research model, bidding justice is proposed as a formative second-order construct driven by distributive justice, procedural justice, interpersonal justice, and informational justice. Bidding justice is hypothesized to positively affect trust in the community of sellers, which in turn is hypothesized to positively affect repeat purchase intentions. Data collected from 412 buyers in Yahoo-Kimo's online auction marketplace provide support for the proposed model. The study shows that trust is a significant positive predictor of buyers' intentions to repeat purchase. The study also shows that the four dimensions of justice are important components of bidding justice, which in turn has a strong positive effect on trust in the community of sellers. Implications for theory and practice and suggestions for future research are discussed.