KQML as an agent communication language
CIKM '94 Proceedings of the third international conference on Information and knowledge management
Recommender systems in e-commerce
Proceedings of the 1st ACM conference on Electronic commerce
Sardine: dynamic seller strategies in an auction marketplace
Proceedings of the 2nd ACM conference on Electronic commerce
Towards a Flexible Trading Process over the Internet
Agent Mediated Electronic Commerce, The European AgentLink Perspective.
On Constraint-Based Reasoning in e-Negotiation Agents
Agent-Mediated Electronic Commerce III, Current Issues in Agent-Based Electronic Commerce Systems (includes revised papers from AMEC 2000 Workshop)
Optimistic and Disjunctive Agent Design Problems
ATAL '00 Proceedings of the 7th International Workshop on Intelligent Agents VII. Agent Theories Architectures and Languages
An Adaptive Bilateral Negotiation Model for E-Commerce Settings
CEC '05 Proceedings of the Seventh IEEE International Conference on E-Commerce Technology
Provably bounded-optimal agents
Journal of Artificial Intelligence Research
Antecedents of trust in online auctions
Electronic Commerce Research and Applications
| Hi-index | 12.06 |
Work on electronic negotiation has motivated the development of systems with strategies specifically designed to establish protocols for buying and selling goods on the Web. On the one hand, there are systems where agents interact with users through dialogues and animations, helping them to find products while learning from their preferences to plan future transactions. On the other hand, there are systems that employ knowledge-bases to determine the context of the interactions and to define the boundaries inherently established by the e-Commerce. This paper introduces the idea of developing an agent with both capabilities: negotiation and interaction in an e-Commerce application via virtual reality (with a view to apply it in the Latin-American market, where both the technological gap and an inappropriate approach to motivate electronic transactions are important factors). We address these issues by presenting a negotiation strategy that allows the interaction between an intelligent agent and a human consumer with Latin-American idiosyncrasy and by including a graphical agent to assist the user on a virtual basis. We think this may reduce the impact of the gap created by this new technology.