User experience evaluation - which method to choose?

Authors:
Virpi Roto;Arnold Vermeeren;Kaisa Väänänen-Vainio-Mattila;Effie Law
Affiliations:
University of Helsinki, Finland;Delft University of Technology, Delft, The Netherlands;Tampere University of Technology, Tampere, Finland;University of Leicester, Leicester, UK
Venue:
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
Year:
2011

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Abstract

User experience has many dimensions and therefore, it is tricky to evaluate it. When the goal of user experience evaluation is to investigate how people feel about using an interactive system, the traditional usability methods are hardly applicable. In this tutorial, we introduce a set of 78 user experience evaluation methods that we have been collecting from the user experience community 2008-2010. We give both an overview of the different types of methods and examine a selected set of methods in detail.