Peer interviews: an adapted methodology for contextual understanding in user-centred design

  • Authors:
  • Rachel Menzies;Annalu Waller;Helen Pain

  • Affiliations:
  • University of Dundee, Dundee, United Kingdom;University of Dundee, Dundee, United Kingdom;University of Edinburgh, Edinburgh, United Kingdom

  • Venue:
  • The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
  • Year:
  • 2011

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Abstract

In User-Centred Design (UCD) the needs and preferences of the end user are given primary consideration. In some cases, current methodologies such as interviewing may be difficult to conduct, for example when working with children, particularly those with Autism Spectrum Disorders (ASD). This paper outlines an approach to understanding the end-users, context and subject matter through the use of peer interviewing. This is proposed as a viable adaptation to User-Centred methodologies for inclusion of children and those with ASD.