Utility scoring of product reviews
CIKM '06 Proceedings of the 15th ACM international conference on Information and knowledge management
Automatically assessing review helpfulness
EMNLP '06 Proceedings of the 2006 Conference on Empirical Methods in Natural Language Processing
Controversial users demand local trust metrics: an experimental study on Epinions.com community
AAAI'05 Proceedings of the 20th national conference on Artificial intelligence - Volume 1
Learning to recommend helpful hotel reviews
Proceedings of the third ACM conference on Recommender systems
Using an Information Quality Framework to Evaluate the Quality of Product Reviews
AIRS '09 Proceedings of the 5th Asia Information Retrieval Symposium on Information Retrieval Technology
Exploiting social context for review quality prediction
Proceedings of the 19th international conference on World wide web
Proceedings of the fourth ACM conference on Recommender systems
A matrix factorization technique with trust propagation for recommendation in social networks
Proceedings of the fourth ACM conference on Recommender systems
Opinion digger: an unsupervised opinion miner from unstructured product reviews
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
ETF: extended tensor factorization model for personalizing prediction of review helpfulness
Proceedings of the fifth ACM international conference on Web search and data mining
Beyond Recommendations: Local Review Web Sites and Their Impact
ACM Transactions on Computer-Human Interaction (TOCHI)
Review rating prediction based on the content and weighting strong social relation of reviewers
Proceedings of the 2013 international workshop on Mining unstructured big data using natural language processing
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The problem of identifying high quality and helpful reviews automatically has attracted many attention recently. Current methods assume that the helpfulness of a review is independent from the readers of that review. However, we argue that the quality of a review may not be the same for different users. In this paper, we employ latent factor models to address this problem. We evaluate the proposed models using a real life database from Epinions.com. The experiments demonstrate that the latent factor models outperform the state-of-the-art approaches and confirms that the helpfulness of a review is indeed not the same for all users.