On risk, convenience, and Internet shopping behavior
Communications of the ACM
Internet-based e-shopping and consumer attitudes an empirical study
Information and Management
Predicting e-services adoption: a perceived risk facets perspective
International Journal of Human-Computer Studies - Special issue on HCI and MIS
International Journal of Electronic Commerce
Do online reviews matter? - An empirical investigation of panel data
Decision Support Systems
Categorizing commercial products for customer oriented online retailing
Computers and Industrial Engineering
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
E-commerce market analysis from a graph-based product classifier
PROPOR'12 Proceedings of the 10th international conference on Computational Processing of the Portuguese Language
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Studies of Internet market have found that consumers' purchasing behaviors including information search, channel selection, and brand evaluation processes are impacted by the product/service types. In this research, we perform a comprehensive review of existing online product classification methods. An in-depth analysis of the rationale behind each method was studied, and important product characteristics were determined for integrating different approaches. Grounded on the theory of the components of perceived risk in product purchase and the recently emerged service science, the integrated classification will help companies to better understand the online consumer purchasing behavior and to design their e-commerce strategies accordingly. Survey results indicate that the integrated classification is an effective way to classify products and services marketed on the Internet.