Pricing and delivery-time performance in a competitive environment

Competition and Outsourcing with Scale Economies

Management Science

Customer Loyalty and Supplier Quality Competition

Management Science

Strategic Equilibrium for a Pair of Competing Servers with Convex Cost and Balking

Management Science

Price and Delivery Logistics Competition in a Supply Chain

Management Science

Dynamic Competitive Newsvendors with Service-Sensitive Demands

Manufacturing & Service Operations Management

Extracting Consumers' Private Information for Implementing Incentive-Compatible Internet Traffic Pricing

Journal of Management Information Systems

Pricing decision and lead time setting in a duopoly semiconductor industry

Proceedings of the 40th Conference on Winter Simulation

Price competition with service level guarantee in web services

Decision Support Systems

Competition in Service Industries with Segmented Markets

Management Science

Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV)

Manufacturing & Service Operations Management

Near-Optimal Dynamic Lead-Time Quotation and Scheduling Under Convex-Concave Customer Delay Costs

Operations Research

Quality--Speed Conundrum: Trade-offs in Customer-Intensive Services

Management Science

Promised Delivery Time and Capacity Games in Time-Based Competition

Management Science

The Labor Illusion: How Operational Transparency Increases Perceived Value

Management Science

Meeting due dates by reserving partial capacity in MTO firms

AsiaSim'04 Proceedings of the Third Asian simulation conference on Systems Modeling and Simulation: theory and applications

Establishing Nash equilibrium of the manufacturer---supplier game in supply chain management

Journal of Global Optimization