Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Testing Media Richness Theory in the New Media: the Effects of Cues, Feedback, and Task Equivocality
Information Systems Research
Rethinking Media Richness: Towards a Theory of Media Synchronicity
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Computer Supported Cooperative Work
Making sense of collaboration: the challenge of thinking together in global design teams
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Bridging Global Boundaries for IS Project Success
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1 - Volume 01
Cross-Border E-Collaboration for New Product Development in the Automotive Industry
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 01
The Impact of Virtual Technologies on Organizational Knowledge Creation: An Empirical Study
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Mastering virtual teams: strategies, tools, and techniques that succeed, third edition
Mastering virtual teams: strategies, tools, and techniques that succeed, third edition
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This paper draws on an ethnographical study of a community of technology experts within a global automotive manufacturing company that uses information technology to communicate and collaborate in global virtual teams. Our findings show that discussions, negotiations, compromises and joint problem solving characterize media choices made in virtual teamwork. Practitioners are adding new media to ongoing interactions, rather than using media in sequence. Furthermore, one medium is not used exclusively, rather a number of media can be used in parallel. This shows that some of the fundamental assumptions built into the concept of media choice theories, are somewhat problematic as an analytical perspective when virtual teams are researched in real settings outside of laboratories and hypothetical scenarios.