Wizard of Oz studies: why and how
IUI '93 Proceedings of the 1st international conference on Intelligent user interfaces
Scenarios in discount usability engineering
Scenario-based design
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Communications of the ACM
Usability Engineering
Understanding contexts by being there: case studies in bodystorming
Personal and Ubiquitous Computing
UCPCD: user-centered product concept design
Proceedings of the 2003 conference on Designing for user experiences
User-centered concept development process for emerging technologies
Proceedings of the third Nordic conference on Human-computer interaction
Creating Breakthrough Products: Innovation from Product Planning to Program Approval
Creating Breakthrough Products: Innovation from Product Planning to Program Approval
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Design perspectives: sampling user research for concept development
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
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User-centered product concept design aims at creating concepts of new products. Its success is dependent on the design team’s ability to use present-day information to come up with concepts concerning future products. This paper takes as its task to investigate and explore what underlies this use of future-oriented information and what challenges it poses at the creative stages of a design process. The proposed solution is based on an analytic division of available information into (1) trends such as company strategies, trends in the society and working life that denote changing conditions, and (2) stable context features that describe issues that are unlikely to change in the timeframe concerned. A small case study is presented that exemplifies how this analytic distinction can be put into use. More broadly, the paper encourages designers to think reflectively about the nature of information on which design decisions are based.