A knowledge based component/service repository to enhance analysts' domain knowledge for requirements analysis

Authors:
Padmal Vitharana;Hemant Jain;Fatemeh "Mariam" Zahedi
Affiliations:
Whitman School of Management, Syracuse University, Syracuse, NY 13244-2130, USA;Sheldon B. Lubar School of Business, University of Wisconsin - Milwaukee, P.O. Box 742, Milwaukee, WI 53201, USA;Sheldon B. Lubar School of Business, University of Wisconsin - Milwaukee, P.O. Box 742, Milwaukee, WI 53201, USA
Venue:
Information and Management
Year:
2012

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Abstract

Knowledge of the business domain (e.g., insurance claim, human resources) is crucial to analysts' ability to conduct good requirements analysis (RA). However, current practices afford little assistance to analysts in acquiring domain knowledge. We argue that traditional reuse repositories could be augmented by adding rich faceted information on component/services and artifacts such as business-process templates to help analysts acquire domain knowledge during RA. In this paper, we present the design of a Knowledge Based Component Repository (KBCR) for facilitating RA. Then, we report on the design and development of a KBCR prototype. We illustrate its application in a system that is populated with components and process templates for the auto insurance claim domain. An empirical study was conducted to assess its effectiveness in improving RA. Results showed that KBCR enhanced analysts' business domain knowledge and helped them better prepare for RA. Our key research contribution is to offer analysts a rich repository (i.e., KBCR) containing domain knowledge that they could utilize to acquire domain knowledge that is crucial for carrying out RA. While repositories of reusable components have been employed for some time, no one has used such repositories to help analysts acquire domain knowledge in order improve the RA of the system.