Things that make us smart: defending human attributes in the age of the machine
Things that make us smart: defending human attributes in the age of the machine
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Distributed cognition: toward a new foundation for human-computer interaction research
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Usability engineering: scenario-based development of human-computer interaction
Usability engineering: scenario-based development of human-computer interaction
The Role of Story Cards and the Wall in XP teams: A Distributed Cognition Perspective
AGILE '06 Proceedings of the conference on AGILE 2006
Distributed cognition and mobile healthcare work
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 2
Unremarkable errors: low-level disturbances in infusion pump use
BCS-HCI '11 Proceedings of the 25th BCS Conference on Human-Computer Interaction
Distributed cognition for evaluating healthcare technology
BCS-HCI '11 Proceedings of the 25th BCS Conference on Human-Computer Interaction
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Medical Equipment Libraries (MELs) are a relatively new function for hospitals in the UK, which aim to save money and make medical practice safer. They centralize the management, maintenance and purchasing of medical equipment. They are being embraced and developed by some hospitals, and considered by others. Hence, there is a growing need to understand MEL practice and design. This paper compares three MELs through interviews and observations of everyday practice using DiCoT (Distributed Cognition for Teamwork) as a method for multisite comparison. This is a novel use of the method that reveals general issues and best practices across contexts. Our results complement the little formal information that is available on MELs, and explores the workings of the library as a socio-technical system. As far as we are aware no empirical studies have been published in this area. We conclude with design opportunities and requirements for MELs, and propose DiCoT as an effective way to compare socio-technical systems, including revealing issues and best practices in other clinical contexts more broadly.