The balanced scorecard: a foundation for the strategic management of information systems
Decision Support Systems
Internet Business Models and Strategies: Text and Cases
Internet Business Models and Strategies: Text and Cases
EC-Web 2001 Proceedings of the Second International Conference on Electronic Commerce and Web Technologies
Measuring and Managing E-business Projects through the Balanced Scorecard
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Modeling value propositions in e-Business
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
Agent-Based Modeling for Competing Firms: From Balanced-Scorecards to Multi-Objective Strategies
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 3 - Volume 3
An analytic approach for quantifying the value of e-business initiatives
IBM Systems Journal
Value based management and agile methods
XP'03 Proceedings of the 4th international conference on Extreme programming and agile processes in software engineering
Proceedings of the 1st international conference on Theory and practice of electronic governance
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Values have been noted as integral elements of an electronic business model (BM) while value creation has been considered as a central strategic task in e-business planning. It has also been suggested that performance measurement and strategic management should focus on the value creation process. In recent years, the balanced scorecard (BSC) has evolved to become a dominant strategic management mechanism and has been widely adopted in business sectors. However, a gap between BM and the BSC still hinders the usefulness and effectiveness of applying the BSC to the e-business domain. This paper aims at providing an integrated framework for linking the BSC to e-business models through identified values and strategies to facilitate strategic management activities. Value dimensions identified include market, supply chain, customer, enterprise, and product and service, and therefore the adapted value-based BSC framework contains market, supply chain, customer, as well as business structure and process as balanced perspectives.