“Designing for the web” revisited: a survey of informal and experienced web developers

Authors:
Mary Beth Rosson;Julie F. Ballin;Jochen Rode;Brooke Toward
Affiliations:
Information Sciences & Technology, Pennsylvania State University, University Park, PA;Information Sciences & Technology, Pennsylvania State University, University Park, PA;Center for Human-Computer Interaction, Virginia Polytechnic Institute and State University, Blacksburg, VA;Information Sciences & Technology, Pennsylvania State University, University Park, PA
Venue:
ICWE'05 Proceedings of the 5th international conference on Web Engineering
Year:
2005

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Abstract

We report a subset of findings from a survey of over 300 web developers – a mixture of professional and more casual developers – targeted at understanding the needs, problems and the processes that developers follow and the tools they use. The prototypical web developer from our sample is meticulous about the quality of the web sites she produces, considers usability issues but neglects accessibility concerns. Web developers have many similar interests regarding web applications or features such as authentication, databases, online surveys or forms. They value ease of use as the most important property of a web development tool but mention many other needs such as integration with other tools, strong code editing features, or WYSIWYG facilities. This report details findings regarding process, tools, quality control, and learning.