Reinventing Government in the Information Age
Reinventing Government in the Information Age
Information Ecology: Mastering the Information and Knowledge Environment
Information Ecology: Mastering the Information and Knowledge Environment
Knowledge-based platform for eGovernment agents: A Web-based solution using semantic technologies
Expert Systems with Applications: An International Journal
Breaking barrier to technology: e-governance messaging middleware
Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance
Flexibility of information architecture in e-government chains
EGOV'06 Proceedings of the 5th international conference on Electronic Government
Electronic Government Interoperability: Identifying the Barriers for Frameworks Adoption
Social Science Computer Review
Where to go in the near future: diverging perspectives on online public service delivery
EGOV'07 Proceedings of the 6th international conference on Electronic Government
A case study of semantic solutions for citizen-centered web portals in egovernment: the Tecut portal
EGOV'07 Proceedings of the 6th international conference on Electronic Government
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Should back office integration in e-government seen as a top down project management problem, emphasising strong leadership, or as a governance problem, focusing on organizing cooperation between information domains? A comparison of four Dutch case studies, shows that successful back office integration is being perceived as managing a process of creating a shared understanding between actors. Although project management methods identify risks in several environments, these environments are not neutral but loosely and closely related arenas with competing rationalities. Essential is the mutual recognition of core values and the interdependency between them (win-win). Interdependency can only be recognized, if actors focus on the nature of the problem and not on the allocation of competences and costs and benefits. Trust and external pressure are favouring cooperation. Moreover, it is important to anticipate on a changing political agenda. Project management methods are not obsolete, but they operate well in a stabilized environment.