Knowledge-based platform for eGovernment agents: A Web-based solution using semantic technologies

Authors:
Luis M. Álvarez Sabucedo;Luis E. Anido Rifón;Flavio Corradini;Alberto Polzonetti;Barbara Re
Affiliations:
Telematic Engineering Departament, Universidade de Vigo, Spain;Telematic Engineering Departament, Universidade de Vigo, Spain;Department of Mathematics and Computer Science, Universití di Camerino, Italy;Department of Mathematics and Computer Science, Universití di Camerino, Italy;Department of Mathematics and Computer Science, Universití di Camerino, Italy
Venue:
Expert Systems with Applications: An International Journal
Year:
2010

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Abstract

Currently eGovernment is clearly gaining momentum in our society. Many solutions and projects are being developed and, among the large amount of used tools, semantics is called to play a paramount role. In order to overcome issues related to cooperation, interoperability and accessibility of services in the domain, semantics can be used to improve in-use solutions and to develop new mechanisms able to support the development of expert and intelligent systems in eGovernment. This paper addresses a semantic based philosophy to tackle a holistic platform for the domain taking into account the knowledge of the administrations. By means of intelligent documents and Life Events, as they are presented in the paper, it is possible to build up a intelligent platform to host eGovernment services, as proved by the successful study case Tecut portal.