Constructive design environments: implementing end-user systems development
Journal of End User Computing - Special issue on end user computing: clarity, change, choice
Ontology-supported and ontology-driven conceptual navigation on the World Wide Web
HYPERTEXT '00 Proceedings of the eleventh ACM on Hypertext and hypermedia
End users as expert system developers?
Journal of End User Computing
Applications development by end-users: can quality be improved?
Decision Support Systems
Knowledge Processes and Ontologies
IEEE Intelligent Systems
Evaluating the progress of e-government development: A critical analysis
Information Polity
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Managing e-government implementation in China: A process perspective
Information and Management
Knowledge-based platform for eGovernment agents: A Web-based solution using semantic technologies
Expert Systems with Applications: An International Journal
Design and natural science research on information technology
Decision Support Systems
A framework for the assessment and analysis of electronic government proposals
Electronic Commerce Research and Applications
Design science in information systems research
MIS Quarterly
Analysing the demand side of e-government: what can we learn from Slovenian users?
EGOV'07 Proceedings of the 6th international conference on Electronic Government
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This paper describes a new conceptual approach of e-government application development in which end users such as government managers, responsible officials and citizens at different levels can engage in effective service delivery, particularly in the agricultural sector. This approach provides end-user specific customizable provisions in which responsible government officials can design public services for the target end-user groups/local citizens such as primary producers. In the G2C Government to Citizen dimension, the author focuses on a hypothetical case of an e-government solution that provides various agricultural extension services such as training, awareness, consultation services, and knowledge sharing services provision, according to individual or farming requirements. This initiative reinforces a shift from the traditional information portal process to a new provision where citizens/primary producers can actively contribute in designing their useful services from the relevant government agencies. This paper presents a generic process model and identifies the critical interplaying roles between the end-user groups. The study argues that the process model may be operationalized in various other government service sectors.