Reflections on NoteCards: seven issues for the next generation of hypermedia systems
Communications of the ACM
BYTE
Large-scale image systems: USAA case study
IBM Systems Journal
The information visualizer, an information workspace
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
On generalizing the concept of hypertext
MIS Quarterly
Compound documents: what could be better than ASCII?
Dr. Dobb's Journal
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Generating, integrating, and activating thesauri for concept-based document retrieval
IEEE Expert: Intelligent Systems and Their Applications
Redesigning the questioning, discussion, and document processes
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
The effect of multimedia on perceived equivocality and perceived usefulness of information systems
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
A Ubiquitous Service Environment with Active Documents for Teamwork Support
UbiComp '01 Proceedings of the 3rd international conference on Ubiquitous Computing
Managing organizational hypermedia documents: a meta-information system
Advanced topics in database research vol. 1
Digital signature: use and modification to achieve success in next generational e-business processes
Information and Management
The Influence of Multimedia on Improving the Comprehension of Organizational Information
Journal of Management Information Systems
Contemporary issues of enterprise content management: the case of Statoil
Scandinavian Journal of Information Systems
Patterns and measures of digitalisation in business unit communication
International Journal of Business Information Systems
Supporting document management by using RFID technology
International Journal of Internet Protocol Technology
Information Systems Management
Knowledge-based platform for eGovernment agents: A Web-based solution using semantic technologies
Expert Systems with Applications: An International Journal
Document workflow: modelling and issues for the non-savvy
International Journal of Information and Communication Technology
Information Systems and e-Business Management
A Metadata-Based Approach for Unstructured Document Management in Organizations
Information Resources Management Journal
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Harnessing information technology to manage documents is one of the most important challenges facing I/S managers in this decade. It is important because most of the valuable information in organizations is in the form of documents such as business forms, reports, letters, memos, policy statements, contracts, agreements, etc. Moreover, most of the important business processes in organizations are based on, or driven by, document flows. Electronic Document management (EDM) promises major productivity and performance increases by applying new technology to documents and document processing.The purposes of this paper are to show the value of new technology for managing Documents, to illustrate the variety of ways this value can be realized, to develop some structure for understanding this rapidly evolving field, and to suggest some actions I/S managers can take now to prepare for this revolution in information management. The paper argues that the I/S Department, as the developers and managers of the technical infrastructure for EDM, will be in a position to lead this evolution as major change agents as they did in the EDP and MIS eras, but some specific actions will be needed to assume this leadership role.This paper explores the scope and importance of EDM in more detail, and illustrates how it expands our view' of information management. It is designed to help structure the field by approaching it from three perspectives: technologies that are making EDM possible, the application areas in which business value are being realized, and the roles and responsibilities of several departments that will be involved in developing EDM. The paper suggests what I/S managers can do now to begin preparing for this major advancement in information management.