Digital signature: use and modification to achieve success in next generational e-business processes

Authors:
Alok Gupta;Y. Alex Tung;James R. Marsden
Affiliations:
Department of Information and Decision Sciences, Carlson School of Management, University of Minnesota, Minneapolis, MN;Department of Operations and Information Management, School of Business Administration, University of Connecticut, Storrs, CT;Department of Operations and Information Management, School of Business Administration, University of Connecticut, Storrs, CT
Venue:
Information and Management
Year:
2004

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Abstract

A US law, the electronic signatures (E-Sign) in Global and National Commerce Act (signed by then President Clinton on 30 June 2000 with an effective date of 1 October 2000), grants electronic signatures legal validity equivalent to traditional handwritten counterparts. The intention of this law is to cut costs while providing more stringent security. In the emerging e-commerce arena, electronic signatures hold great potential for facilitating secure electronic transactions. But signatures are used in many critical business processes that occur prior to or independent of final transactions. Contract development and numerous other processes entail a series of draft modifications and sign-offs. Can electronic signatures provide cost savings and security in these activities? In this paper, we (i) detail fundamentals and the current status of electronic signatures; (ii) describe the integration of electronic signatures with electronic verification and authentication technologies; (iii) explore e-commerce applications, especially document management processes, that could benefit from adopting electronic signatures; and (iv) propose modifications to the electronic signature process to enable innovative document management processes. We propose modifications using partial document ownership, soft signatures, and hard signatures.