Changing information technology and information technology management
Information and Management
Management of emerging technologies: experiences and lessons learned at US West
Information and Management
User resistance and strategies for promoting acceptance across system types
Information and Management
What small business executives have learned about managing information technology
Information and Management
COTS Integration: Plug and Pray?
Computer
Preparing to work in the virtual organization
Information and Management
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Digital signature: use and modification to achieve success in next generational e-business processes
Information and Management
Exploring the relationship between information technology and business process reengineering
Information and Management
Emerging information technologies: developing a timely IT strategy
Communications of the ACM - Spyware
Environmental scanning for information technology: an empirical investigation
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Systems Design, Process Performance, and Economic Outcomes in International Banking
Journal of Management Information Systems
What matters when introducing new information technology
Communications of the ACM - ACM's plan to go online first
Rapid Information Technology Change, Coping Mechanisms, and the Emerging Technologies Group
Journal of Management Information Systems
An examination of major IS planning problems
International Journal of Information Management: The Journal for Information Professionals
Information Resources Management Journal
A Decision Table for the Cloud Computing Decision in Small Business
Information Resources Management Journal
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Rapidly changing information technology is increasing the complexity of IT management. Research has suggested that such change causes nine different problem types for IT managers. It also suggested that these problems cause IT managers to use five categories of coping mechanisms to alleviate the problems. The current study used responses from 246 IT professionals to a survey about the problems and coping mechanisms related to rapid IT change. As examples, new integration refers to the incompatibility or need for interfaces between multiple ITs, and Education and training refers to staying informed of new IT as it becomes available and instructing or providing guidance for its use. The study developed and found support for an overarching hypothesis stating that the more extensively organizations experience the problems of rapid IT change, the more extensively they use coping mechanisms to address them. It also found support for ten specific sub-hypotheses about the effect of individual problems and on individual coping mechanisms. For example, organizations appear to address the problem of new integration needs with the increased use of the coping mechanism of Consultant support. They also cope with User resistance via Vendor support, and with Vendor oversell via internal procedures. The findings provide IT managers, vendors, and consultants with alternative perspectives about the problems of rapid IT change and how others address them. Future research should focus on how specific coping mechanisms ameliorate specific problems.