Ontological map of service oriented architecture for shared services management

  • Authors:
  • Hai Wang;Shouhong Wang

  • Affiliations:
  • Sobey School of Business, Saint Mary's University, Halifax, NS B3H 2W3, Canada;Charlton College of Business, University of Massachusetts Dartmouth, Dartmouth, MA 02747, USA

  • Venue:
  • Expert Systems with Applications: An International Journal
  • Year:
  • 2014

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Abstract

Service oriented architecture (SOA) and shared services (SS) have been widely studied in the information technology literature. However, there is a lack of tools for shared services management (SSM) to apply SOA. This paper proposes an ontological map for SSM to apply SOA. This mapping approach, based on the well-known Zachman framework of information architecture, specifies the ontological perspective of SOA for SSM. The ontological map semantically links all aspects of SOA for SSM. Through a case study, a design artifact of computerized ontological map of SOA demonstrates the usability of the artifact for SSM.