Conversational Case-Based Reasoning
Applied Intelligence
Interactive Case-Based Reasoning in Sequential Diagnosis
Applied Intelligence
simVar: A Similarity-Influenced Question Selection Criterion for e-Sales Dialogs
Artificial Intelligence Review
Artificial Intelligence Review
Explanation-Driven Case-Based Reasoning
EWCBR '93 Selected papers from the First European Workshop on Topics in Case-Based Reasoning
Supporting Dialogue Inferencing in Conversational Case-Based Reasoning
EWCBR '98 Proceedings of the 4th European Workshop on Advances in Case-Based Reasoning
Personalized Conversational Case-Based Recommendation
EWCBR '00 Proceedings of the 5th European Workshop on Advances in Case-Based Reasoning
A Dynamic Approach to Reducing Dialog in On-Line Decision Guides
EWCBR '00 Proceedings of the 5th European Workshop on Advances in Case-Based Reasoning
Exploiting Taxonomic and Causal Relations in Conversational Case Retrieval
ECCBR '02 Proceedings of the 6th European Conference on Advances in Case-Based Reasoning
Activating CBR Systems Through Autonomous Information Gathering
ICCBR '99 Proceedings of the Third International Conference on Case-Based Reasoning and Development
Taxonomic Conversational Case-Based Reasoning
ICCBR '01 Proceedings of the 4th International Conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
Causal Query Elaboration in Conversational Case-Based Reasoning
Proceedings of the Fifteenth International Florida Artificial Intelligence Research Society Conference
An Analysis of Research Themes in the CBR Conference Literature
ECCBR '08 Proceedings of the 9th European conference on Advances in Case-Based Reasoning
Component retrieval using knowledge-intensive conversational CBR
IEA/AIE'06 Proceedings of the 19th international conference on Advances in Applied Artificial Intelligence: industrial, Engineering and Other Applications of Applied Intelligent Systems
Supporting generalized cases in conversational CBR
MICAI'05 Proceedings of the 4th Mexican international conference on Advances in Artificial Intelligence
Evaluating CBR systems using different data sources: a case study
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
Ontology-driven development of conversational CBR systems
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
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In conversational case-based reasoning (CCBR), a main problem is how to select the most discriminative questions and display them to users in a natural way to alleviate users' cognitive load. This is referred to as the question selection task. Current question selection methods are knowledge-poor, that is, only statistical metrics are taken into account. In this paper, we identify four computational tasks of a conversation process: feature inferencing, question ranking, consistent question clustering and coherent question sequencing. We show how general domain knowledge is able to improve these processes. A knowledge representation system suitable for capturing both cases and general knowledge has been extended with meta-level relations for controlling a CCBR process. An “explanation-boosted” reasoning approach, designed to accomplish the knowledge-intensive question selection tasks, is presented. An application of our implemented system is illustrated in the car fault detection domain.