Unknown attribute values in induction
Proceedings of the sixth international workshop on Machine learning
WSC '94 Proceedings of the 26th conference on Winter simulation
Case-based retrieval interface adapted to customer-initiated dialogues in help desk operations
AAAI '94 Proceedings of the twelfth national conference on Artificial intelligence (vol. 1)
HTN planning: complexity and expressivity
AAAI'94 Proceedings of the twelfth national conference on Artificial intelligence (vol. 2)
Control-Sensitive Feature Selection for Lazy Learners
Artificial Intelligence Review - Special issue on lazy learning
Artificial Intelligence Review - Special issue on lazy learning
Applying case-based reasoning: techniques for enterprise systems
Applying case-based reasoning: techniques for enterprise systems
Integrating AI components for a military planning application
AAAI '98/IAAI '98 Proceedings of the fifteenth national/tenth conference on Artificial intelligence/Innovative applications of artificial intelligence
TRIPs: an integrated intelligent problem-solving assistant
AAAI '98/IAAI '98 Proceedings of the fifteenth national/tenth conference on Artificial intelligence/Innovative applications of artificial intelligence
Controlling communication in distributed planning using irrelevance reasoning
AAAI '98/IAAI '98 Proceedings of the fifteenth national/tenth conference on Artificial intelligence/Innovative applications of artificial intelligence
The Wasabi Personal Shopper: a case-based recommender system
AAAI '99/IAAI '99 Proceedings of the sixteenth national conference on Artificial intelligence and the eleventh Innovative applications of artificial intelligence conference innovative applications of artificial intelligence
Interactive Case-Based Reasoning in Sequential Diagnosis
Applied Intelligence
The FindMe Approach to Assisted Browsing
IEEE Expert: Intelligent Systems and Their Applications
Machine Learning
COMPAQ QuickSource: Providing the Consumer with the Power of Artificial Intelligence
IAAI '93 Proceedings of the The Fifth Conference on Innovative Applications of Artificial Intelligence
A Comparison of Incremental Case-Based Reasoning and Inductive Learning
EWCBR '94 Selected papers from the Second European Workshop on Advances in Case-Based Reasoning
Supporting Dialogue Inferencing in Conversational Case-Based Reasoning
EWCBR '98 Proceedings of the 4th European Workshop on Advances in Case-Based Reasoning
Case Adaption Using an Incomplete Causal Model
ICCBR '95 Proceedings of the First International Conference on Case-Based Reasoning Research and Development
INRECA: A Seamlessly Integrated System Based on Inductive Inference and Case-Based Reasoning
ICCBR '95 Proceedings of the First International Conference on Case-Based Reasoning Research and Development
Maintaining Unstructured Case Base
ICCBR '97 Proceedings of the Second International Conference on Case-Based Reasoning Research and Development
An Engineering Approach for Troubleshooting Case Bases
ICCBR '97 Proceedings of the Second International Conference on Case-Based Reasoning Research and Development
Refining Conversational Case Libraries
ICCBR '97 Proceedings of the Second International Conference on Case-Based Reasoning Research and Development
Case-Based Reasoning Technology, From Foundations to Applications
SHOP: Simple Hierarchical Ordered Planner
IJCAI '99 Proceedings of the Sixteenth International Joint Conference on Artificial Intelligence
Simplifying decision trees: A survey
The Knowledge Engineering Review
Building and refining abstract planning cases by change of representation language
Journal of Artificial Intelligence Research
Stratified case-based reasoning: reusing hierarchical problem solving episodes
IJCAI'95 Proceedings of the 14th international joint conference on Artificial intelligence - Volume 1
A hybrid architecture for real-time mixed-initiative planning and control
AAAI'97/IAAI'97 Proceedings of the fourteenth national conference on artificial intelligence and ninth conference on Innovative applications of artificial intelligence
Rationale-supported mixed-initiative case-based planning
AAAI'97/IAAI'97 Proceedings of the fourteenth national conference on artificial intelligence and ninth conference on Innovative applications of artificial intelligence
Acquiring case adaptation knowledge: a hybrid approach
AAAI'96 Proceedings of the thirteenth national conference on Artificial intelligence - Volume 1
Artificial Intelligence Review
Comparison-Based Recommendation
ECCBR '02 Proceedings of the 6th European Conference on Advances in Case-Based Reasoning
Exploiting Taxonomic and Causal Relations in Conversational Case Retrieval
ECCBR '02 Proceedings of the 6th European Conference on Advances in Case-Based Reasoning
Precision and Recall in Interactive Case-Based Reasoning
ICCBR '01 Proceedings of the 4th International Conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
Taxonomic Conversational Case-Based Reasoning
ICCBR '01 Proceedings of the 4th International Conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
T-Air: A Case-Based Reasoning System for Designing Chemical Absorption Plants
ICCBR '01 Proceedings of the 4th International Conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
A Case-Based Reasoning View of Automated Collaborative Filtering
ICCBR '01 Proceedings of the 4th International Conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
Software Support for Incident Reporting Systems in Safety-Critical Applications
SAFECOMP '00 Proceedings of the 19th International Conference on Computer Safety, Reliability and Security
A Web based Conversational Case-Based Recommender System for Ontology aided Metadata Discovery
GRID '04 Proceedings of the 5th IEEE/ACM International Workshop on Grid Computing
Characterisation of a Novel Indexing Technique for Case-Based Reasoning
Artificial Intelligence Review
Linear-Time Wrappers to Identify Atypical Points: Two Subset Generation Methods
IEEE Transactions on Knowledge and Data Engineering
Introduction to the Special Issue on Explanation in Case-Based Reasoning
Artificial Intelligence Review
Explanation in Recommender Systems
Artificial Intelligence Review
Group recommender systems: a critiquing based approach
Proceedings of the 11th international conference on Intelligent user interfaces
Component retrieval using conversational case-based reasoning
Intelligent information processing II
An interactive case-based reasoning method considering proximity from the cut-off point
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Evaluating compound critiquing recommenders: a real-user study
Proceedings of the 8th ACM conference on Electronic commerce
Autonomic self healing and recovery informed by environment knowledge
Artificial Intelligence Review
A visual interface for critiquing-based recommender systems
Proceedings of the 9th ACM conference on Electronic commerce
Knowledge formalization in experience feedback processes: An ontology-based approach
Computers in Industry
Mixed-Initiative Relaxation of Constraints in Critiquing Dialogues
ICCBR '07 Proceedings of the 7th international conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
Conversational Case-Based Reasoning in Self-healing and Recovery
ECCBR '08 Proceedings of the 9th European conference on Advances in Case-Based Reasoning
Mixed-initiative problem solving with decision trees
Artificial Intelligence Review
Case-based reasoning for general electric appliance customer support
IAAI'06 Proceedings of the 18th conference on Innovative applications of artificial intelligence - Volume 2
ICCBR '09 Proceedings of the 8th International Conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
Conversational Case-Based Reasoning in Medical Classification and Diagnosis
AIME '09 Proceedings of the 12th Conference on Artificial Intelligence in Medicine: Artificial Intelligence in Medicine
A personalized system for conversational recommendations
Journal of Artificial Intelligence Research
Increasing dialogue efficiency in case-based reasoning without loss of solution quality
IJCAI'03 Proceedings of the 18th international joint conference on Artificial intelligence
Automating the discovery of recommendation knowledge
IJCAI'05 Proceedings of the 19th international joint conference on Artificial intelligence
A conversational case-based reasoning help-desk utility for complex products
CSECS'09 Proceedings of the 8th WSEAS International Conference on Circuits, systems, electronics, control & signal processing
Knowledge-Based Systems
Case authoring from text and historical experiences
AI'03 Proceedings of the 16th Canadian society for computational studies of intelligence conference on Advances in artificial intelligence
On the role of diversity in conversational recommender systems
ICCBR'03 Proceedings of the 5th international conference on Case-based reasoning: Research and Development
Experience management: foundations, development methodology, and internet-based applications
Experience management: foundations, development methodology, and internet-based applications
Knowledge management for computational intelligence systems
HASE'04 Proceedings of the Eighth IEEE international conference on High assurance systems engineering
An evaluation of the GhostWriter system for case-based content suggestions
AICS'09 Proceedings of the 20th Irish conference on Artificial intelligence and cognitive science
eXiT*CBR: A framework for case-based medical diagnosis development and experimentation
Artificial Intelligence in Medicine
Conversational case-based reasoning
PReMI'05 Proceedings of the First international conference on Pattern Recognition and Machine Intelligence
Knowledge discovery from user preferences in conversational recommendation
PKDD'05 Proceedings of the 9th European conference on Principles and Practice of Knowledge Discovery in Databases
Engineering Applications of Artificial Intelligence
Component retrieval using knowledge-intensive conversational CBR
IEA/AIE'06 Proceedings of the 19th international conference on Advances in Applied Artificial Intelligence: industrial, Engineering and Other Applications of Applied Intelligent Systems
Opportunities for CBR in learning by doing
ICCBR'05 Proceedings of the 6th international conference on Case-Based Reasoning Research and Development
A knowledge-intensive method for conversational CBR
ICCBR'05 Proceedings of the 6th international conference on Case-Based Reasoning Research and Development
ICCBR'05 Proceedings of the 6th international conference on Case-Based Reasoning Research and Development
CCBR–Driven business process evolution
ICCBR'05 Proceedings of the 6th international conference on Case-Based Reasoning Research and Development
Learning-by-Doing through metaphorical simulation
KES'05 Proceedings of the 9th international conference on Knowledge-Based Intelligent Information and Engineering Systems - Volume Part II
Supporting generalized cases in conversational CBR
MICAI'05 Proceedings of the 4th Mexican international conference on Advances in Artificial Intelligence
Improving the performance of recommender systems that use critiquing
ITWP'03 Proceedings of the 2003 international conference on Intelligent Techniques for Web Personalization
Completeness criteria for retrieval in recommender systems
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
Evaluating CBR systems using different data sources: a case study
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
Ontology-driven development of conversational CBR systems
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
Proceedings of the 2012 ACM international conference on Intelligent User Interfaces
Towards a framework for the agile mining of business processes
BPM'05 Proceedings of the Third international conference on Business Process Management
A case base planning approach for dialogue generation in digital movie design
ICCBR'11 Proceedings of the 19th international conference on Case-Based Reasoning Research and Development
Model and algorithm for computer-aided inventive problem analysis
Computer-Aided Design
Streamlining user interaction in tag-based conversational navigation of knowledge resource libraries
Proceedings of the 13th ACM/IEEE-CS joint conference on Digital libraries
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Conversational case-based reasoning (CCBR) was the first widespread commercially successful form of case-based reasoning. Historically, commercial CCBR tools conducted constrained human-user dialogues and targeted customer support tasks. Due to their simple implementation of CBR technology, these tools were almost ignored by the research community (until recently), even though their use introduced many interesting applied research issues. We detail our progress on addressing three of these issues: simplifying case authoring, dialogue inferencing, and interactive planning. We describe evaluations of our approaches on these issues in the context of NaCoDAE and HICAP, our CCBR tools. In summary, we highlight important CCBR problems, evaluate approaches for solving them, and suggest alternatives to be considered for future research.