Case-based reasoning
Adept_flex—Supporting Dynamic Changes of Workflows Without Losing Control
Journal of Intelligent Information Systems - Special issue on workflow management systems
Introduction: Interactive Case-Based Reasoning
Applied Intelligence
Conversational Case-Based Reasoning
Applied Intelligence
Discovering Workflow Performance Models from Timed Logs
EDCIS '02 Proceedings of the First International Conference on Engineering and Deployment of Cooperative Information Systems
Workflow mining: a survey of issues and approaches
Data & Knowledge Engineering
Flexible Support of Team Processes by Adaptive Workflow Systems
Distributed and Parallel Databases
Correctness criteria for dynamic changes in workflow systems: a survey
Data & Knowledge Engineering - Special issue: Advances in business process management
Generating a process model from a process audit log
BPM'03 Proceedings of the 2003 international conference on Business process management
CCBR–Driven business process evolution
ICCBR'05 Proceedings of the 6th international conference on Case-Based Reasoning Research and Development
Integrating process learning and process evolution – a semantics based approach
BPM'05 Proceedings of the 3rd international conference on Business Process Management
Conformance checking of processes based on monitoring real behavior
Information Systems
Using process mining to business process distribution
Proceedings of the 2009 ACM symposium on Applied Computing
Learning business process models: a case study
BPM'07 Proceedings of the 2007 international conference on Business process management
Balancing flexibility and security in adaptive process management systems
OTM'05 Proceedings of the 2005 Confederated international conference on On the Move to Meaningful Internet Systems - Volume >Part I
Integrating process learning and process evolution – a semantics based approach
BPM'05 Proceedings of the 3rd international conference on Business Process Management
Case-base maintenance for CCBR-based process evolution
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
Conformance testing: measuring the fit and appropriateness of event logs and process models
BPM'05 Proceedings of the Third international conference on Business Process Management
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In order to support business processes effectively, their implementation by a process management systems (PMS) must be as close to the real world's processes as possible. Generally, it is not sufficient to analyze and model a business process only once, and then to handle respective business cases according to the defined model for a long period of time. Instead, process implementations must be quickly adaptable to changing needs. A PMS should enable process instance changes and provide facilities for analyzing these instance-specific changes in order to derive optimized process models. In this paper we introduce a framework for the agile mining of business processes which supports the whole process life cycle in an integrated way. Our framework is based on process mining techniques, adaptive process management, and conversational case-based reasoning. On the one hand, it allows annotating execution and change logs with semantical information to gather information about the reasons for ad-hoc deviations, which can then be analyzed by the process engineer (with support from the PMS). On the other hand, it enables the process engineer to adapt process models based on the outcome of these analyses and to migrate related process instances to the new model.