TNT: a talking tutor 'n' trainer for teaching use of interactive computer systems
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Adding animated presentation agents to the interface
Proceedings of the 2nd international conference on Intelligent user interfaces
How do users know what to say?
interactions
The persona effect: affective impact of animated pedagogical agents
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
CACTUS: automated tutorial course generation for software applications
Proceedings of the 5th international conference on Intelligent user interfaces
Tutor design for speech-based interfaces
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Affordance in mobile speech-based user interaction
Proceedings of the 9th international conference on Human computer interaction with mobile devices and services
Review: Some background on dialogue management and conversational speech for dialogue systems
Computer Speech and Language
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We have used text, graphics and non-speech audio to tutor new users in a spoken dialogue system. The guidance is given by a software tutor, a software component that interactively tutors the user. Four different variations of tutoring were implemented and experiences were collected from user tests in order to gain insights into these tutoring concepts. Real-time visualization of speech interaction with comic book style balloons and structured guidance were received well while various other methods received mixed acceptance.