Barriers to effective use of knowledge management systems in software engineering
Communications of the ACM
Improving Knowledge Management in Software Reuse Process
PROFES '01 Proceedings of the Third International Conference on Product Focused Software Process Improvement
Task-Specific Knowledge Management in a Process-Centred SEE
LSO '01 Proceedings of the Third International Workshop on Advances in Learning Software Organizations
Lessons Learned about Structuring and Describing Experience for Three Experience Bases
LSO '01 Proceedings of the Third International Workshop on Advances in Learning Software Organizations
CMMI Guidlines for Process Integration and Product Improvement
CMMI Guidlines for Process Integration and Product Improvement
A Model and Tool for Semi-Automatic Recording of Design Rationale in Software Diagrams
SPIRE '99 Proceedings of the String Processing and Information Retrieval Symposium & International Workshop on Groupware
Human-Computer Interaction
PROFES'05 Proceedings of the 6th international conference on Product Focused Software Process Improvement
WoSQ '07 Proceedings of the 5th International Workshop on Software Quality
PROFES'07 Proceedings of the 8th international conference on Product-Focused Software Process Improvement
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The development and maintenance of software products are knowledge intensive tasks. Due to the high turnover of software industry, there is a great probability that the original designers are unlikely to be available when problems arise and modifications are needed. Therefore, having the reasons behind the decisions recorded can be invaluable as people leave and join the software team, because the knowledge about choices of those leaving would still be available to the newcomers. This work describes an approach to support the Technical Solution process through knowledge management in the context of a Process-centered Software Engineering Environment (PSEE) named TABA Workstation. It also presents some information related to a software process improvement initiative undertaken in a Brazilian organization that demonstrates the feasibility of the presented approach.