Initial formation of trust: designing an interaction with Geminoid-DK to promote a positive attitude for cooperation

Authors:
Elizabeth G. Dougherty;Henrik Scharfe
Affiliations:
Department of Communication, Aalborg University, Aalborg East, Denmark;Department of Communication, Aalborg University, Aalborg East, Denmark
Venue:
ICSR'11 Proceedings of the Third international conference on Social Robotics
Year:
2011

Citing 4
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Abstract

In this paper we present a study of how touch may be used as a way of inducing trust in the meeting with a teleoperated android, the Geminoid-DK. The use of haptics with Gestalt-based 'Balance Theory' is used as a persuasive design of the interaction between human and robot. Balance theory includes both cognition and affect as factors influencing motivated behavior, subsequently effecting judgments of trustworthiness. Haptic interactions have both conscious and unconscious implications for the receiver in this interaction, which we demonstrate by an experimental set-up, as well as through questionnaires and interview.