Cognitive origins of graphic productions
Understanding images
Lines, Blobs, Crosses and Arrows: Diagrammatic Communication with Schematic Figures
Diagrams '00 Proceedings of the First International Conference on Theory and Application of Diagrams
Pictorial and Verbal Tools for Conveying Routes
COSIT '99 Proceedings of the International Conference on Spatial Information Theory: Cognitive and Computational Foundations of Geographic Information Science
Designing effective step-by-step assembly instructions
ACM SIGGRAPH 2003 Papers
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Diagrams are an effective means of conveying concrete, abstract or symbolic information about systems. Here, individuals or pairs of participants produced assembly instructions after assembling an object. When working individually, nearly all participants used a combination of text and diagrams. Those high in spatial ability produced the step-by-step action diagrams that in later studies were rated higher by all and improved performance of low ability participants. In a second experiment, pairs of participants assembled the object and produced instructions jointly. Pairs assembled the object faster and more accurately than individuals. Surprisingly, in the instructions produced, fewer than half the dyads used diagrams, and dyads produced fewer of the more effective diagrams. We speculate that the social verbal nature of the interactions of pairs encouraged verbal instructions.