Designing for usability: key principles and what designers think
Communications of the ACM
Internet scrapbook: automating Web browsing tasks by demonstration
Proceedings of the 11th annual ACM symposium on User interface software and technology
Data mountain: using spatial memory for document management
Proceedings of the 11th annual ACM symposium on User interface software and technology
TopicShop: enhanced support for evaluating and organizing collections of Web sites
UIST '00 Proceedings of the 13th annual ACM symposium on User interface software and technology
Hunter gatherer: interaction support for the creation and management of within-web-page collections
Proceedings of the 11th international conference on World Wide Web
Stuff I've seen: a system for personal information retrieval and re-use
Proceedings of the 26th annual international ACM SIGIR conference on Research and development in informaion retrieval
Getting there: six meta-principles and interaction design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Journal of the American Society for Information Science and Technology
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Reflection is critical for understanding how designs evolve and the factors that impact that evolution. This is especially meaningful for projects that have taken place over a long period of time and with consistent overall direction. In this case study, we reflect back over the design of an information gathering and management system built for students in higher education. We demonstrate how users can be involved in various ways over a development period that spans many years; we show that designs of different fidelities can effectively garner user feedback; and we illustrate the impact of multiple influences, including users, research team members, and resource limitations on the overall transformation of the system. We conclude with a series of lessons learned that we hope will help future researchers plan and execute their own design-implement-evaluate lifecycles.