Qualitative research in information systems
MIS Quarterly
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Customers as Part of Value Webs: Towards a Framework for Webbed Customer Innovation Tools
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 7 - Volume 7
The global brain: your roadmap for innovating faster and smarter in a networked world
The global brain: your roadmap for innovating faster and smarter in a networked world
OpenStreetMap: User-Generated Street Maps
IEEE Pervasive Computing
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
User-centered design of a social game to tag music
Proceedings of the ACM SIGKDD Workshop on Human Computation
Designing crowdsourcing community for the enterprise
Proceedings of the ACM SIGKDD Workshop on Human Computation
Grounded Theory and Information Systems: Are We Missing the Point?
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
From Conservation to Crowdsourcing: A Typology of Citizen Science
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
The nature of theory in information systems
MIS Quarterly
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In today's fact-paced global marketplace, many organizations are turning to the "crowd" as a potential new source of innovation. However, little is known about the strategic use of crowd and how best to integrate them into internal processes. This paper presents preliminary findings from an ongoing grounded theory research study designed to identify trends and patterns associated with crowdsourcing by established organizations. Four common uses of the crowd are identified (i.e., productivity, innovation, knowledge capture, and marketing/branding). Further, key reoccurring themes related to task type, crowd knowledge, crowd location, and organizational goals, challenges, and value extraction are identified. Finally, a discussion of the emerging relationships between organizational goal, tasks to be completed, crowd characteristics, and the potential risks and benefits such initiatives create for organizations is provided.