The Wisdom of Crowds
Synchronous broadcast messaging: the use of ICT
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
Crowdsourcing participation inequality: a SCOUT model for the enterprise domain
Proceedings of the ACM SIGKDD Workshop on Human Computation
Proceedings of the 12th ACM international conference adjunct papers on Ubiquitous computing - Adjunct
Towards an integrated crowdsourcing definition
Journal of Information Science
Proceedings of the 50th annual conference on Computers and People Research
Hi-index | 0.00 |
In this paper, we describe the design principles used for implementing crowdsourcing within the enterprise. This is based on our distinction between two kinds of crowdsourcing: enterprise (inside a firewall) versus the public domain. Whereas public domain crowdsourcing offers monetary rewards in exchange for participation, we show that identifying the right social objects and using these in designing the incentive model is sufficient to incent, motivate, and sustain participation levels in enterprise crowdsourcing. Finally, we show that the systematic integration of the characteristics of levels of participation into the design, e.g., the distinction between direct and indirect crowdsourcing, is sufficient for optimizing users' participation and contributions.