Pamphlet vs. mobile: sensemaking of health information

  • Authors:
  • Eduardo H. Calvillo-Gãmez;Ana I. Grimaldo-Martínez;Víctor M. Gonzãlez;Rafael Llamas Contreras

  • Affiliations:
  • Universidad Politécnica de San Luis Potosi, San Luis Potosí, México;Universidad Politécnica de San Luis Potosi, San Luis Potosí, México;Instituto Tecnologico Autónomo de México(ITAM), México City, México;Universidad Politécnica de San Luis Potosi, San Luis Potosí, México

  • Venue:
  • Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
  • Year:
  • 2011

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Abstract

In this paper, we report the results obtained of comparing how people make kense of health information when receiving it via two different media: application for a mobile device and a printed pamphlet. The study was motivated by the 2009 outbreak of the AHN1 influenza and the need to educate the general public using all possible media to disseminate symptoms and treatments in a timely manner. In this study, we investigate the influence of the media in the sensemaking process when processing health information that has be to comprehended fast and thoroughly as it can be life saving. We propose recommendations based on the obtained results.