A quantitative model of the learning and performance of text editing knowledge
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
The GOMS family of user interface analysis techniques: comparison and contrast
ACM Transactions on Computer-Human Interaction (TOCHI)
The evolution of user-centered focus in the human-computer interaction field
IBM Systems Journal
HUFIT-HUMAN FACTOR LABORATORIES IN INFORMATION TECHNOLOGY
ACM SIGCHI Bulletin
User interface consistency across end-user applications: the effects on mental models
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
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For a Direct Manipulation interface, transfer of skill between text and graphics editing tasks has been investigated. A learning experiment has been carried out with two groups of novice users starting with a series of sessions in one task domain and then switching over to the other domain. The empirical results are discussed in the framework of the “cognitive complexity” theory of Polson and Kieras.