When does an abbreviation become a word? and related questions
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design practice and interface usability: Evidence from interviews with designers
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Controversies in the design of computer-mediated communication systems: A Delphi study
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Positioning human factors in the user interface development chain
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Design rationale: the argument behind the artifact
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The case against user interface consistency
Communications of the ACM
Systematic sources of suboptimal interface design in large product development organizations
Human-Computer Interaction
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Skills developed by software user interface designers to solve problems in communication, management, implementation, and other areas may influence design decisions in the absence of sufficient knowledge of user populations. Given today's rapid change in both “faces” to the software interface — user populations and software functionality — the first pass at a design may be made without sufficient understanding of the relevant goals and behaviors of the eventual users. Without this information, designers are less able to grasp “user logic”, and may rely on more familiar “logics” that are useful in other problem-solving arenas. Understanding how these approaches can affect a design may help us recognize them across a wide range of contexts and enable us to focus the human factors contribution to the design evolution process.